OVERVIEW

The Convert Write Services team specializes in converting content from legacy tools to MadCap’s Flare software. With more than 30 years of combined technical writing, user assistance, systems analysis, and network support experience, Convert Write Services has the expertise to convert and modernize your documentation sets, as well as write new content.

Located close to both California’s and Ireland’s high tech development arenas, Convert Write Services is positioned to provide expert staffing and affordable solutions to your technical publications projects.

EXPERIENCE

Conversion

• FrameMaker to Structured Framemaker

• MS Word to MadCap Flare

• FrameMaker to MadCap Flare

• RoboHelp to MadCap Flare

• Confluence (Wiki) to MadCap Flare

Writing Content

• Implement topic based writing and content reuse strategies (in compliance with DITA). Experts at providing just enough information to make the user self sufficient, reducing support calls.

• Balance deliverables and time/budget using strategic decision making. Expert at planning, scheduling, and delivering content on time.

• Experienced with creating templates, styles, and standards.

Audiences

• Write for consumer and enterprise end users, administrators, application integrators, and developer audiences.

Content Delivery Methods

• Design documentation deliverables for traditional software installation environments, cloud/hosting environments, and mobile apps.

Industries

• Experience working in the areas of mobile advertising, marketing, and website development, data security, information systems, government and health care policy, home security and automation, enterprise software, customer relationship management, and payment systems.